Terms of service

Terms & Conditions

These Terms & Conditions (“Terms”) form a legally binding agreement between you (“User”, “Customer”, “you”, “your”) and Infinity E-Commerce, operating under the brand Relikore (“Company”, “we”, “our”, “us”), governing your access to and use of www.relikore.com (“Website”) and any purchase of products offered on it.

By accessing, browsing, or placing an order on this Website, you confirm that you have read, understood, and agreed to these Terms.

1. Eligibility

You represent and warrant that:

  • You are at least 18 years of age

  • You have legal capacity to enter a binding contract under applicable Indian law

  • All information provided by you is accurate, complete, and current

2. Products, Pricing & Availability

  • All products are subject to availability

  • We may modify, discontinue, or update product specifications, pricing, or availability without notice

  • In case of pricing, typographical, or product information errors, we may cancel the order and issue a refund

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of GST as stated on the product page

3. GST & Taxation

  • Goods and Services Tax (GST) is charged in accordance with applicable Indian tax laws

  • GST invoices are issued for all applicable orders

  • Customers are responsible for providing correct billing details, including GSTIN where applicable

  • Input tax credit eligibility, if any, is subject to GST law and customer compliance

4. Order Acceptance & Cancellation

  • An order is accepted only after successful payment authorization and internal verification

  • We may refuse or cancel any order at our sole discretion, including cases of suspected fraud, pricing errors, stock issues, regulatory concerns, or verification failure

  • Order cancellations, returns, and refunds are governed by the Return & Refund Policy

5. Payment

  • Payments must be made via authorized payment methods available on the Website

  • Transactions are processed through secure third-party payment gateways compliant with Indian regulatory standards

  • We do not store full debit/credit card details on our servers

6. Shipping & Delivery

  • Shipping and delivery are governed by the Shipping Policy

  • Delivery timelines are estimates and not guaranteed

  • We are not liable for delays caused by courier operations, logistics disruptions, regulatory restrictions, force majeure events, or circumstances beyond our control

7. Returns & Refunds

  • Returns and refunds are governed exclusively by the Return & Refund Policy

  • Returned products are subject to inspection before approval of any refund

8. Intellectual Property

All Website content, including trademarks, brand name, logos, product images, designs, graphics, text, and software, is the exclusive property of Infinity E-Commerce (Relikore) and protected under Indian intellectual property laws, including the Trade Marks Act, 1999 and Copyright Act, 1957.

Unauthorized reproduction, distribution, modification, or commercial use of any Website content is prohibited.

9. User Conduct

You agree not to:

  • Use the Website for unlawful or fraudulent purposes

  • Attempt unauthorized access to systems or data

  • Interfere with Website functionality or security

  • Provide false, misleading, or incomplete information

  • Violate any applicable Indian law or regulation

Violation may result in suspension or termination of access and legal action.

10. Limitation of Liability

To the maximum extent permitted by applicable Indian law:

  • We are not liable for indirect, incidental, special, or consequential damages arising from Website use or product purchase

  • Our total liability for any claim shall not exceed the amount paid for the specific product giving rise to the claim

11. Indemnification

You agree to indemnify and hold harmless Infinity E-Commerce (Relikore), its proprietors, affiliates, employees, and representatives from any claims, liabilities, damages, losses, or expenses arising from:

  • Your breach of these Terms

  • Misuse of the Website

  • Violation of applicable laws or third-party rights

12. Force Majeure

We are not liable for failure or delay in performance due to events beyond reasonable control, including natural disasters, governmental actions, regulatory changes, strikes, transport disruptions, or similar force majeure events.

13. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.

You agree that any dispute arising from Website use, product purchase, GST matters, taxation, or interpretation of these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Pune, Maharashtra, India.

14. Statutory Compliance

The Website and business operations of Infinity E-Commerce (Relikore) comply with applicable Indian laws, including but not limited to:

  • Information Technology Act, 2000

  • Consumer Protection Act, 2019

  • Goods and Services Tax (GST) laws

  • Legal Metrology Act, 2009 (packaged commodities, where applicable)

  • Applicable e-commerce and distance selling regulations

Nothing in these Terms limits statutory consumer rights under Indian law.

15. Severability

If any provision of these Terms is held invalid or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force.

16. Amendments

We may modify or update these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of revised Terms.

17. Contact

Infinity E-Commerce (Relikore)
Website: www.relikore.com
Email: support@relikore.com
Phone: +91-7030772098
Address: Bhusari Colony Sub Post Office, Shop No. 5, Survey No. 120, CTS No. 892 & 893, Madhavbaug, Upper Ground Floor, Rohan Corner Building, Gaurihar Society, Paud Road, Kothrud, Pune, Maharashtra – 411038, India