Privacy Policy

Effective Date: 01-04-2025

Infinity Ecommerce (“we”, “our”, “us”) operates the website www.relikore.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect personal information when you:

Place an order
Create an account
Contact customer support
Subscribe to our communications

This information may include:

Full name
Email address
Phone number
Billing and shipping address
Payment-related details (processed securely via third-party gateways; we do not store card details)

b) Automatically Collected Information

When you browse our website, we may automatically collect certain non-personal information, such as:

IP address
Browser type and version
Device information
Pages viewed and time spent
Referring website

This data helps us improve website performance, security, and user experience.

2. How We Use Your Information

We use your information for the following purposes:

Order processing and fulfillment, including payments, shipping, and delivery updates
Customer communication, including order confirmations and service-related messages
Customer support, to resolve issues and respond to queries
Marketing and promotions, only if you have opted in (you may opt out at any time)
Website improvement, analytics, and personalization

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Enable core website functionality
Analyze traffic and user behavior
Improve performance and user experience

You may disable cookies through your browser settings. However, doing so may limit certain features of the website.

4. Sharing of Information

We may share your information only in the following situations:

a) Trusted Third-Party Service Providers

We may share necessary data with service providers such as:

Payment gateway providers
Logistics and shipping partners
Website hosting and analytics services

These providers are contractually obligated to protect your information and use it only for specified purposes.

b) Legal and Regulatory Requirements

We may disclose information if required to do so by law, regulation, court order, or governmental authority, or to protect our legal rights.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to use commercially acceptable means to protect your data, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access, update, or correct your personal information
Request deletion of your account and associated data (subject to legal and transactional requirements)
Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised policy.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Infinity Ecommerce
Website: www.relikore.com
Email: support@relikore.com

Relikore Lighting