Shipping Policy

Shipping Policy for www.relikore.com

Last Updated: 24 December 2025

Infinity E-Commerce (“we”, “our”, “us”) operates www.relikore.com under the brand Relikore. This Shipping Policy explains how orders are processed, shipped, and delivered. Please read it carefully before placing an order.

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1. Order Processing Time

• Orders are usually processed within 1–2 business days after successful payment confirmation

• During high-demand periods, sales, or unforeseen circumstances, processing may take up to 3–5 business days

• Orders are not shipped or delivered on Sundays or public holidays

Once an order is processed, it is handed over to our logistics partner for delivery.

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2. Shipping & Delivery Timeline

• We currently offer standard shipping

• Estimated delivery time is 3–7 business days depending on location and courier serviceability

• Delivery timelines are estimates and may vary due to factors beyond our control

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3. Shipping Charges

• Shipping charges are calculated based on order weight, dimensions, and delivery location

• All applicable shipping charges are clearly shown at checkout before payment

• Any promotional free-shipping offers will be explicitly mentioned

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4. Order Tracking

• Once your order is shipped, you will receive a shipping confirmation email or message with tracking details

• Tracking updates may take up to 24 hours to reflect after dispatch

• You can track your order using the courier partner’s tracking system

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5. Delivery Address Accuracy

• Customers are responsible for providing a complete and accurate delivery address

• We are not liable for delays or non-delivery due to incorrect or incomplete address details

• Any re-shipping costs arising from address errors will be borne by the customer

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6. Delivery Attempts & Undelivered Orders

• Courier partners typically make multiple delivery attempts

• If an order cannot be delivered and is returned to us, re-shipping or return handling charges may apply

• Refunds, if applicable, will be processed after deducting shipping and handling costs

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7. International Shipping

• We may offer international shipping to select countries

• International delivery timelines and charges vary based on destination and customs clearance

• Customers are solely responsible for customs duties, import taxes, or local charges, if applicable

• We are not responsible for delays caused by customs authorities

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8. Shipping Restrictions

Certain products may have shipping limitations due to:

• Size or weight

• Regulatory or courier restrictions

Any such restrictions will be clearly mentioned on the product page.

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9. Damaged, Missing, or Lost Shipments

• If your order arrives damaged, please contact us within 24 hours of delivery with photos or video evidence

• If a shipment is confirmed as lost in transit, we will coordinate with the courier partner and offer a replacement or refund as applicable

• Claims raised after unreasonable delays may not be accepted

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10. Force Majeure (Uncontrollable Events)

Delivery delays may occur due to events beyond our control, including but not limited to:

• Weather conditions

• Natural disasters

• Strikes, lockdowns, or transport disruptions

We will inform customers of significant delays whenever possible.

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11. Policy Updates

We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised policy.

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12. Contact Information

For shipping-related queries, please contact:

Infinity E-Commerce (Relikore)
Website: www.relikore.com
Email: infinityetail@gmail.com
Phone: +91-7030772098
Address: Infinity E-Commerce (Relikore), Bhusari Colony Sub Post Office, shop no 5, Survey Number 120 and CTS Number 892 and 893,
MADHAVBAUG, situated on the Uppar Ground Floor, Rohan Corner Bldg Gaurihar Society, Paud
Road, Kothrud, Pune, Pune, Maharashtra, 411038